💻

8 AI Agents

IT Support AI

Resolves IT issues automatically — helpdesk, system monitoring, ticket management, and proactive maintenance.

AI Agents in this Department

Each agent handles a specialized task within the department.

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L1 Helpdesk Agent

Löst Tickets: Passwort-Resets, Zugänge, Software-Probleme.

🌐

Infrastructure Monitor

Echtzeit-Monitoring von Servern, APIs, Datenbanken, Auto-Remediation.

🔒

Cybersecurity Agent

Threat Detection, Anomalie-Monitoring, Incident-Alerting, Audits.

🔑

Access Management Agent

Provisioning, Deprovisioning, Permission-Reviews, Compliance.

📚

Knowledge Base Agent

Selbstaktualisierende IT-Dokumentation aus gelösten Tickets.

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Patch Management Agent

Plant und validiert Software-Patches über alle Systeme.

📋

Vendor & License Agent

Trackt SaaS-Subscriptions, Lizenz-Compliance, Renewal-Alerts.

🚨

Incident Response Agent

Koordiniert Response-Playbooks, War Rooms, Post-Mortems.

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Every lead captured, qualified, and closed

💬

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Instant answers, zero wait time

📣

Marketing AI

Content, campaigns, and conversions

👥

HR AI

Recruiting and HR management, automated

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